Throughout this document the terms ‘New You’, ‘New You Edinburgh’, ‘us’, ‘we’ and ‘our’ refer to New You Nutrition and Wellbeing. Our website address is: http://newyouedinburgh.co.uk.

This policy is in place to explain how we protect your privacy. This policy covers data collected through this website. For a full policy covering all aspects of New You Nutrition and Wellbeing, please contact Ruth Lewis on the details below.

New You Nutrition and Wellbeing is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, share information when you correspond with us or use our services then you can be assured that it will only be used in accordance with this privacy statement.

By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy. To change your cookie settings, please follow the guidance and reference links below.

New You Edinburgh may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

If you have any questions about this policy please contact:
Ruth Lewis for on info@newyouedinburgh.co.uk


Who are we?

New You Nutrition and wellbeing is a nutritional therapy and advice service founded by Ruth Lewis  located at:
Blue Morpho Centre
36a Broughton Street
Edinburgh
EH1 3RJ

The term ‘you’ refers to the user or viewer of our website.

What is a data controller?

Data controller’ means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by law.

What is a data processor?

‘Processor’ means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.


Personal data we collect

What is personal data?

Personal data’ means any data that may identify you. Different pieces of information, which when collected together can lead to the identification of an individual, is also personal data. We collect, and will only collect, the personal data that is needed for us to carry out the services requested, maintain our accounts and where we are required by law.

You may provide personal data to us when we conduct meetings in person, filling out our questionnaire or contact form, contact us by phone or email, or when you engage in our services. This personal data may include name, age, phone number, address, gender, health or medical information and any further correspondence when you contact us.

Personal Data may also include sensitive data such as financial information. If you have hired us to provide services, or when we have been hired to work together with other service providers, we will need to collect personal data from you in order to carry out these services.

We know that our users care about how their personal information is used and shared, and we take your privacy seriously. We want you to know that we do not sell, rent, or trade our email lists or information with other companies and/or businesses for marketing purposes.

Contact Form

Our website has a built in contact form which collects and stores information that may include name, email address and phone number and any additional information you choose to provide in the message content. We use this personal data provided to us for the purposes of responding to your enquiry, carrying out our business and services, and to keep our clients up to date with important information related to these services. We also may use this personal information as outlined under ‘How do we use your personal data?’ further on.

Comments

If visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Mailchimp

MailChimp is an email marketing service we use to email news, updates and events to our subscribers.

When you subscribe to our Mailchimp account you are consenting to providing your contact information which will be stored in our MailChimp account. This will consent us to send out marketing emails.

You will only receive marketing commu­nica­tion if you’ve opted in to receive them. You can opt out of receiving these at any time by clicking the unsubscribe link in any marketing email, or by contacting us at info@newyouedinburgh.co.uk

You can view MailChimp’s policies at: https://­mailchimp.­com/­legal/­privacy/


Cookies

By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

What is a cookie?

A cookie is a small text file that we store on your device. Our website uses cookies to distinguish you from other users of our website and to improve the users experience while visiting. Cookies also provide us with information about how this website is used so we can keep it as up to date, relevant and as error-free as possible.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy, however, users have some control over their privacy options which are outlined further on.

Types of cookies

There are various types of cookies, please be aware that choosing to disable certain types of cookies may have an effect on your browsing experience.

Strictly necessary cookies – These are cookies that are essential to the operation of our website.

Analytical/performance cookie – These cookies allow us to recognise and count the number of visitors to our website.

Functionality cookies – These cookies are used to recognise you when you return to our website.

Targeting Cookies – These cookies record your visit to our website, the pages you have visited and the links you have followed.

What cookies do we use?

There are two different types of cookies – the ones we use on newyouedinburgh.co.uk (first party cookies) and the ones set by companies with work or interact with (we call these third party cookies).

We use various first Party browser cookies to enable the smooth running of the website.

List of Cookies.

This website uses minimal cookies but every attempt has been made to list them all and as accurately as possible. If you think we have missed any or any information is inaccurate, please feel free to contact us and we will investigate further.

newyouedinburgh.co.uk First Party Cookies

WordPress
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wordpress_test_cookie

The newyouedinburgh.co.uk website is built using the WordPress platform. These cookies are Essential WordPress session management cookies.

WordPress – For those logged in into the backend (system administrators)

  • wp-settings-1
  • wp-settings-time-1

WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Cookie Consent

  • cookie_notice_accepted
  • cookieconsent_dismissed

This cookie is set by the Cookie Compliance script keeps track of a users choice

PHP Session Cookie
Cookies used:

  • PHPSESSID

This is a native PHP cookie used for managing user session on the website. No personal information is stored in this cookie.

Comments

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Disabling Cookies

If you would like to restrict the use of cookies you can control this in your Internet browser. Links to advice on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1).

Internet Explorer https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Google Chrome https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en
Mozilla Firefox https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Apple Safari https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac


How do we use your personal information?

  • We use personal data provided to us for the purposes of carrying out our business and services, and to keep our clients up to date with important information related to these services.
  • We will use this data in a transparent manner, using a common sense approach and only on lawful grounds.
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • To make suggestions and recommendations to you about goods or services that may be of interest to you.
  • On occasion, we may send marketing communications related to the services we provide.
  • To contact you if you have won a competition.
  • Where we are required by law to keep accurate and up to date records of our business accounts and transactions. When you work with us, you may be added to our accounting system.
  • As required by any other applicable laws or legal requirements in connection with records retention or for internal administrative purposes.
  • We use Google Analytics data to measure website traffic and the success of the website.
  • When provided for the purpose of doing so, we may use your information to publish testimonials and reviews on our website.

This party suppliers

In order to carry out the daily running and operations of our business, we may need to disclose your personal data to other businesses or third party suppliers. For example, these may be other sub contractors, online systems and software applications.

Accuracy & relevance

We will ensure that any personal data we process is accurate, adequate, relevant and not excessive, given the purpose for which it was obtained. We will not process personal data obtained for one purpose for any unconnected purpose unless the individual concerned has agreed to this or would otherwise reasonably expect this.

Security

We take the security of your personal information seriously and will endeavour to keep your personal details safe at all times. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We use professional web development services to make sure our website software is keep up to date.

Your rights

Under the GDPR, where we are using your data under consent, you have the right to withdraw that consent at any time. You also have the right to ask us to stop using your personal data for marketing purposes. Under the GDPR, you are entitled to view, amend or delete the personal information we hold on you. Please contact us using the details below if you would like to do this.

Data retention

Personal Data collected shall be processed and stored for as long as required by the purpose it has been collected for.

External links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Social media platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened links in social media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses].

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Disclosure of personal data

We may disclose your personal data:
To other companies within our group.
If we sell our business.
To agents and service providers.

In cases where we are required by law to pass on information or if we believe action is necessary for fraud, cyber crime or to protect the website, rights, personal safety of person/s.

We may also disclose aggregate statistics about visitors to our website (customers and sales) in order to describe our services to prospective partners (advertisers, sponsors) and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.

If you are concerned about your data, you have the right, subject to the payment of a small fee to request access to personal data which may hold or process about you.


Resources & further information

Information Commissioners Office Information on the General Data Protection Act
Privacy and Electronic Communications Regulations 2003
Privacy and Electronic Communications Regulations 2003 – The Guide
Facebook Privacy Policy
Twitter Privacy Policy
Google Privacy Policy